Privacy Policy
Privacy Policy
Last Updated: December 16, 2024

ALASKA AIRMEN’S ASSOCIATION, INC. — PRIVACY POLICY WITH NEON ONE

The Alaska Airmen’s Association, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we and our service provider, Neon One, LLC—including affiliated companies such as Neon CRM, Rallybound, Arts People, and CiviCore—collect, use, and protect your personal information.
By interacting with our website, products, or services, or by submitting information to us, you consent to the data practices described herein. If you do not agree to this policy, please refrain from using our website or providing personal information.

VOLUNTARY DISCLOSURE OF PERSONAL INFORMATION 

When you use our website, register for events, donate, or sign up for communications, we may collect the following personal information: 

  • Name 
  • Email address 
  • Phone number 
  • Mailing address 
  • Payment/donation information 
  • Event participation or volunteer activity details 
  • Any information you voluntarily provide via forms or communications 

This information is used to support our mission, manage relationships, and fulfill your requests. Data submitted through online forms may be processed by Neon One and associated with additional data collected automatically (e.g., session data, browser type, etc.). 

AUTOMATIC DATA COLLECTION 

Our systems may automatically collect certain technical and usage information, including: 

  • IP address and browser type 
  • Referring website or search terms 
  • Device type and OS 
  • Session activity and site usage 
  • Cookies and tracking technologies (see section on Cookies below) 

We use this information to improve your user experience, administer our site, and analyze trends. 

TEXT MESSAGING 

If you opt in to receive SMS communications, we may use your mobile number to send updates related to your membership, events, or donation activity. Message and data rates may apply. You may opt out at any time by replying “STOP” or contacting us. 

USE AND SHARING OF INFORMATION 

We do not sell or rent your personal data. We may share information with trusted third parties to: 

  • Process donations or transactions 
  • Deliver emails, SMS, or physical mail 
  • Provide event registration or volunteer management 
  • Support analytics and marketing 

Neon One and its affiliates may access your data only for the purposes of fulfilling their contracted services. 

COOKIES AND ONLINE ADVERTISING 

We use cookies and similar technologies to improve your browsing experience and serve targeted advertisements. You may adjust your browser settings to block cookies. For more info or to manage preferences, visit www.networkadvertising.org/choices. 

We may use: 

  • Google Analytics and remarketing tools 
  • Pixel tags 

DATA RETENTION 

We retain personal information for the duration of your relationship with us, and for up to seven years thereafter for tax, legal, and audit purposes. Marketing data is kept until you opt out. 

SECURITY 

We and our third-party providers implement physical, administrative, and technical safeguards to protect your data. While no system is 100% secure, we strive to use industry best practices to ensure the safety of your information. 

CHILDREN’S PRIVACY 

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verified parental consent. If a parent or guardian becomes aware that a child has provided us with personal information without their consent, they should contact us at info@alaskaairmen.org. We will promptly delete such data from our records upon request. 

YOUR PRIVACY RIGHTS 

Depending on your jurisdiction, you may have the right to: 

  • Access or update your personal information 
  • Request data deletion or portability 
  • Opt out of communications or targeted advertising 
  • File a complaint with a data protection authority 

To exercise your rights or update preferences, contact us at info@alaskaairmen.org or 907-245-1251. If you provided information to us through Neon One’s platform, you may also contact them via https://support.neonone.com. 

LINKS TO THIRD-PARTY SITES 

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately. 

CROSS-BORDER TRANSFERS 

Data collected through our website may be stored and processed in the United States. By using our services, you consent to this transfer. 

POLICY UPDATES 

We may revise this policy periodically. The effective date at the top will reflect the latest version. We encourage you to review it regularly. 

CONTACT US 

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Alaska Airmen’s Association, Inc.
4200 Floatplane Dr, Anchorage, AK 99502

info@alaskaairmen.org

(907)245-1251